Returns & Refunds policy

All sales of personal care products are final.

No refunds will be made on personal care items.

No refunds on personalized or customized items.

Art may be returned under certain conditions. You can inform us of your request by e-mail within 7 days of delivery at support@gyftbox.store. If delivered, a return authorization number must be requested, and buyer will cover return shipping cost and a restocking fee of $20 minimum. Pictures of the item and condition must be provided to receive a return authorization.

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 7 days

• The goods are in the original packaging

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

40 North Charles Richard Beall Blvd. Box 1024 Debary, Fl 32713

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@gyftbox.store